Getting Started
Authentication & Setup
Learn how to authenticate with Elastic Copilot using subscription or direct API providers
Authentication & Setup
Elastic Copilot offers flexible authentication options to suit different workflows and preferences. Choose between our managed subscription service or direct API provider integration.Authentication Modes
Subscription Mode
Recommended for most users
- No API keys required
- Pay-per-use pricing
- Managed infrastructure
- Latest model access
Direct Provider Mode
For advanced users
- Bring your own API keys
- Direct provider billing
- Full control over usage
- Multiple provider support
Subscription Mode Setup (Recommended)
The easiest way to get started with Elastic Copilot:1
Open Elastic Copilot
Click the Elastic Copilot icon in VSCode’s sidebar
2
Sign In
Click “Sign In” and authenticate with your browser
- New users: Create an account during sign-in
- Existing users: Use your credentials
3
Choose Subscription
Select a subscription plan that fits your usage:
- Free Tier: Limited monthly usage
- Pro Plan: Extended usage limits
- Team Plan: Multi-user collaboration
4
Start Coding
You’re ready! Start using AI commands and chat immediately
Subscription Benefits
No API Key Management
No API Key Management
No need to obtain, store, or manage API keys from multiple providers. Everything is handled securely by Elastic.
Access to Latest Models
Access to Latest Models
Get immediate access to the newest AI models from Anthropic, OpenAI, Google, and others as they become available.
Transparent Pricing
Transparent Pricing
Pay-per-use pricing with clear usage tracking. No surprise bills or complex token calculations.
Managed Infrastructure
Managed Infrastructure
Reliable, fast service with optimized routing and caching. No setup or maintenance required.
Direct Provider Mode Setup
For users who prefer direct control:Direct provider mode requires managing your own API keys and understanding each provider’s pricing structure.
Supported Providers
Claude Models (Recommended)
1
Get API Key
Visit Anthropic Console and create an API key
2
Configure in Elastic
- Open Elastic Copilot settings
- Select “Anthropic” as provider
- Enter your API key
3
Choose Model
Select from Claude 3.5 Sonnet, Claude 3 Opus, or Claude 3 Haiku
Direct Provider Configuration
1
Open Settings
Click the gear icon in Elastic Copilot sidebar
2
Select Provider
Choose your preferred AI provider from the dropdown
3
Enter Credentials
Provide API keys and any required configuration
4
Test Connection
Send a test message to verify setup
Switching Between Modes
You can switch between subscription and direct provider modes at any time:To Subscription Mode
- Open Elastic Copilot settings
- Click “Use Subscription”
- Sign in with your account
To Direct Provider Mode
- Open Elastic Copilot settings
- Select “Configure Providers”
- Choose and configure your provider
Security & Privacy
Subscription Mode Security
Subscription Mode Security
- All communications encrypted in transit
- No code stored on Elastic servers
- SOC 2 compliant infrastructure
- GDPR and CCPA compliant
Direct Provider Security
Direct Provider Security
- API keys stored securely in VSCode’s secret storage
- Direct communication with providers
- You control data flow and retention
- Follow each provider’s security guidelines
Data Handling
Data Handling
- Code sent only when you explicitly request AI assistance
- No background code scanning or telemetry
- You can review all requests before sending
- Full control over what data is shared
Troubleshooting Authentication
Sign-in Issues
Sign-in Issues
- Ensure you have an active internet connection
- Try opening the sign-in link in an incognito/private browser window
- Check if your firewall is blocking the authentication flow
- Clear browser cookies and try again
API Key Issues
API Key Issues
- Verify the API key is correct and active
- Check that you have sufficient credits/quota with the provider
- Ensure the API key has the necessary permissions
- Try generating a new API key if problems persist
Subscription Issues
Subscription Issues
- Check your subscription status in the Elastic dashboard
- Verify payment method is valid and current
- Contact support if you have billing questions
- Check usage limits and upgrade if needed